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Identity crisis? RSS feed
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Charles Watts-Jones


Joined: Oct 14, 2007
Messages: 57
Location: France
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Running QRecall b20, I tried to run a back-up Action this morning after my attempts to run one to a NAS when logged out, failed. The Action refused to run because it was seeing an 'invalid identity key'. When I looked at Preferences > Identity Key, the Key Status reported 'Valid permanent key'. I tried re-entering my key only to be warned that doing so would change ownership of the archive. Odd?

There were other oddities in the Log so I have sent a full report to James. The good news part of this is that a while later QREcall did run the back-up Action. Clearly it had overcome the identity crisis.
James Bucanek


Joined: Feb 14, 2007
Messages: 1568
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Charles Watts-Jones wrote:Running QRecall b20, I tried to run a back-up Action this morning after my attempts to run one to a NAS when logged out, failed. The Action refused to run because it was seeing an 'invalid identity key'. When I looked at Preferences > Identity Key, the Key Status reported 'Valid permanent key'.

That's very odd. The only thing I can think of is that OS X was having problems accessing one of your QRecall preference files (which is where your identity key is stored). This can happen occasionally in OS X 10.7 and later, but it's usually a temporary situation.

I tried re-entering my key only to be warned that doing so would change ownership of the archive. Odd?

That's a new warning in QRecall 2.0. If you change your identity key, it's warning you that items captured with the new key will belong to a different owner inside the archive—so don't be surprised if you don't see the new items inside the existing owner.

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