QRecallDownloadIdentity KeysForumsSupport
  [Search] Search   [Recent Topics] Recent Topics   [Hottest Topics] Hottest Topics   [Groups] Back to home page 
Struck on "gathering changes"  XML
Forum Index » Problems and Bugs
Author Message
Alexandre Takacs



Joined: 05-Jul-14 12:00
Messages: 22
Offline

Hello

We title says it all. For some reason for the past few days QRecall remains stuck on "gathering changes". No error reported, just nothing backed up...

Logs don't say much:


(that's me canceling after 7h)

The archive passes integrity test.
The mac disk doesn't have any error reported by disk first aid

This is Mac os 10.10.5
James Bucanek



Joined: 14-Feb-07 10:05
Messages: 1546
Offline

Alexandre Takacs wrote:(that's me canceling after 7h)

You have a lot more patience than I do.

The "Locating changes" phase is playing back the filesystem event log to determine what folders contain changes. QRecall requests a playback of changes and then waits to receive them. This should take, at most, a minute, and usually only takes a few seconds.

I suspect something is wrong and OS X simply failed, or started and never finished, sending the events and QRecall was left waiting forever.

This might be a transient problem. First, try restarting your system and try again.

If it happens again, you might consider resetting your filesystem history on Macintosh HD. There's an official API for doing this programmatically, but I don't know of any utilities you can download that will do that for you.

The "unsupported" method is simply wipe the filesystem history for your volume and restart your system. Open up a Terminal window and execute the following command:


The command will prompt you for your admin password. After it finishes, immediately restart your system.

Be very careful about entering this command exactly as shown. The sudo rm command can do some serious damage if incorrectly used.

One of those should fix your problem. If it doesn't, I suspect a deeper issue with OS X.

- QRecall Development -
[Email]
Alexandre Takacs



Joined: 05-Jul-14 12:00
Messages: 22
Offline

Hmm

Not sure what to make of this

but

James Bucanek



Joined: 14-Feb-07 10:05
Messages: 1546
Offline

My bad.

I was trying to give you a "safer" command to use, but failed shell expansion rules 101.

Here's the command:

Please don't mistype this one; one errant space and you could wipe your entire drive.

- QRecall Development -
[Email]
Alexandre Takacs



Joined: 05-Jul-14 12:00
Messages: 22
Offline

Ok that worked ... and solved the issue !

Thanks !
 
Forum Index » Problems and Bugs
Go to:   
Powered by JForum 2.1.8 © JForum Team