Joined: 14-Feb-07 10:05
Sometimes getting the background components installed and running can be a bit tricky.
In the preferences (QRecall > Preferences, Authorization tab), make sure is says that QRecall is authorized to use administrative privileges
Uninstall QRecall (Holding down the Shift and Option keys, choose QRecall > Quit and Uninstall)
Restart the computer
In the preferences (QRecall > Preferences, Authorization tab), Preauthorize QRecall to use administrative privileges
Restart the computer a second time
Launch QRecall and send a diagnostic report (Help > Send report)
That should fix it. If not, the details of the problem should be in the report.