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Ming-Li Wang wrote:Today when trying to open an archive from "File - Open Archive ..." dialog, it didn't work (it's been a while since I last opened the archive, so it's no longer on the recent archives list). Double clicking on the archive in Finder did work, but then it can't be closed, either by clicking on the window control button or with the "File - Close" command (or cmd-W, for that matter).
Had to quit QR to close it. I've tried it several times with the same result.
I even tried it once on another desktop (running the same beta version, but on Yosemite); same result.
The problem is not limited to opening and closing. I can't delete any item on it, nor can I remove any layer, merge layers, compact the archive or combine volumes. (The archive has two volumes of the same source directory after I installed El Capitan, so I want to combine them.) The action would appear to be starting, but would be "waiting for archive" to no end.
After clicking "Stop" to cancel the action, there's an entry in the log that says "Problem encountered while closing archive", so it appeared to be related to the closing problem after all.
Verifications (numerous times) found no error. Regular captures seem to be fine as well. I also successfully compacted it from the Actions window without opening the archive, but the action waited more than 10 min. before really doing anything.
James Bucanek wrote:What exactly do you mean by "it didn't work"? Looking at the logs, I don't see anything that would indicate a problem opening the archive. Was the window just blank? Was it taking forever to display the layers? ... ?
Be patient. Once an archive acquires an orphaned access lock, it take a while for QRecall to determine that the lock is stale and reset it. It does this automatically, but it takes about 10 minutes for QRecall assure itself that there are no other processes accessing the archive at a the same time.
I suspect all is well now. You waited the magic 10 minutes for QRecall to determine that it was safe to access the archive. Once it had, the access lock for the archive was reset and actions will now proceed normally.
Ming-Li Wang wrote:Sorry for not making it clear in the first place: by "it didn't work" I meant nothing happened after I double-clicked the archive in the "Open Archive..." dialog (or clicked the "Open" button after selecting the archive). The dialog would close and that's it. Nothing else happened.
Tried it a few times just now, and made sure to wait more than 15 min. for it. Still nothing. Had to double-click in the Finder to open in able to conduct the next test.
If a stale lock is the cause, wouldn't it also prevent the archive from opening right away from Finder?
That gave me an idea: after canceling the delete job and quitting QR to close everything, I reopened QR and made a manual capture from the Actions window. The capture waited about 5 min. before going into action. The is probably due to the stale lock you mentioned.
James Bucanek wrote:This should be fixed in 2.0.0b26 (just released).