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Conflict with cloud backup service Zoolz  XML
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Ralph Strauch

Joined: 24-Oct-07 22:17
Messages: 194

I had a backup issue tonight and and when I looked at the log I found that the files it had failed on were associated with Zoolz, a Cloud backup service I recently signed up for that was running at the time. In spite of the problems with those files, the backup produced a good backup layer that just didn't contain those files. I then turned off Zoolz and reran the backup, and it ran fine.

There's probably a way of excluding invisible directories and eliminating the problem, and even if not, it wouldn't be terrible not to be able to run Zoolz and Qrecall at the same time. I thought you'd like to know about this issue, though, as something that might come up in other situations when Qrecall is running at the same time as other data-intensive activities. The 2016-03-16 19:41:47 Capture to 2nd backup.quanta in the Report I've submitted is the one that displays the problem.
James Bucanek

Joined: 14-Feb-07 10:05
Messages: 1550


I wouldn't classify this as a "conflict". It's more "a trivial event that's being reported in the log as a problem because of a bug."

Basically all your log is reporting is that that a few files inside the invisible Genie9/Zoolz directory couldn't be captured because the files got deleted between the time that QRecall read the directory and the time it actually started to capture them.

That's actually a bug. There's no logical difference between a file being deleted before the directory is read and after, so this should not be logged as an error. The next version of QRecall will fix this.

This message was edited 1 time. Last update was at 18-Mar-16 17:01

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