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Repair succeeds but verify fails with "damaged archive"
Author:
Mike M
5 years ago
During a verify of one of my archives, it said that it failed due to a damaged or incomplete archive. I then repaired it, which succeeded. However, subsequent attempts at Verify still fail with the same message. Let me know what data you need and where to send it.
Mike
Author:
James Bucanek
5 years ago
Mike,
A repaired archive should verify, so that's not right.
Start by sending a diagnostic report. In the QRecall application choose Help > Send Report…. We'll review your logs and see what we can find.
Author:
James Bucanek
5 years ago
Mike,
Thanks for sending the diagnostic report.
It would appear that you're running into an issue (read "bug") that was addressed in QRecall 2.1.14.
I would suggest you start by updating to the latest QRecall (in the QRecall app choose QRecall > Check for Updates…).
Once updated, verify the archive again. If you encounter errors, repair once more. I suggest choosing the default option to reconstruct your redundant data.
If the repair still fails, or fails to verify afterwards, please send another diagnostic report and we'll investigate further.
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