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![[Post New]](/templates/default/images/icon_minipost_new.gif) 26-May-19 16:25
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Mike M
Joined: 12-Aug-16 02:01
Messages: 47
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During a verify of one of my archives, it said that it failed due to a damaged or incomplete archive. I then repaired it, which succeeded. However, subsequent attempts at Verify still fail with the same message. Let me know what data you need and where to send it.
Mike
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![[Post New]](/templates/default/images/icon_minipost_new.gif) 26-May-19 17:15
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James Bucanek
Joined: 14-Feb-07 10:05
Messages: 1548
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Mike,
A repaired archive should verify, so that's not right.
Start by sending a diagnostic report. In the QRecall application choose Help > Send Report…. We'll review your logs and see what we can find.
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- QRecall Development - |
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![[Post New]](/templates/default/images/icon_minipost_new.gif) 27-May-19 00:07
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James Bucanek
Joined: 14-Feb-07 10:05
Messages: 1548
Offline
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Mike,
Thanks for sending the diagnostic report.
It would appear that you're running into an issue (read "bug") that was addressed in QRecall 2.1.14.
I would suggest you start by updating to the latest QRecall (in the QRecall app choose QRecall > Check for Updates…).
Once updated, verify the archive again. If you encounter errors, repair once more. I suggest choosing the default option to reconstruct your redundant data.
If the repair still fails, or fails to verify afterwards, please send another diagnostic report and we'll investigate further.
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- QRecall Development - |
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