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Problems and Bugs » QRecall Hangs

Author: Public Poster
2 decades ago
Hi - I just installed and got a trial key. To test QR, I created a new archive and dragged a 2.5gb folder into the archive. The process hung after a while, displaying the same file count. I believe the message read "creating auto repair file" or words to that effect. The clock kept ticking btw. Ultimately I forced quit.

The archive was located on an external USB 2.0 drive. The folder was on my internal drive.

My QR version is: Version 1.1.0(21) beta (1.1.0.21)

My system info is:
MacPro Quad-Core Intel Xeon 3Ghz dual (8-core total)
Mac OS X 10.5.4 (9E17), Kernel Darwin 9.4

QRecall looks great and I'd like to get it to work! I hope you have some tips for trouble shooting my problem.

Thanks
Lance


Author: James Bucanek
2 decades ago
To begin with, send a diagnostic report (Help > Send Report...). This will tell me a lot more about what is/was going on.

How is the USB drive formatted (HFS+, MSDOS, ...)?

Author: Public Poster
2 decades ago
Ok, thanks. I didn't know there was a send report function.

The drive is an internal drive pulled from a mac G4 and now is attached with a temporary connector set from Newer Tech; it's called a Universal Drive adaptor. In other words, it's a naked internal drive, sitting on my desk, with cables attached to it like a patient on life-support.
Formatting is I guess HFS+ Journaled.

I'll have to re-install QRecall and try again. Next time I'll do a send-report.

Thanks
Lance




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