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"Scheduler version mismatched"
"Administrative privileges have not been pre-authorized"
"Action could not be started > No suitable helper installed"
QRecall 2012-02-14 15:38:51 Failure Cannot create support folder
QRecall 2012-02-14 15:38:51 Folder: /Library/Application Support/QRecall
QRecall 2012-02-14 15:38:51 Enclosing folder: /Library/Application Support
QRecall 2012-02-14 15:38:51 NSFileOwnerAccountID: 0
QRecall 2012-02-14 15:38:51 NSFileSystemFileNumber: 4356105
QRecall 2012-02-14 15:38:51 NSFileExtensionHidden: 0
QRecall 2012-02-14 15:38:51 NSFileSystemNumber: 234881026
QRecall 2012-02-14 15:38:51 NSFileSize: 1904
QRecall 2012-02-14 15:38:51 NSFileGroupOwnerAccountID: 80
QRecall 2012-02-14 15:38:51 NSFileOwnerAccountName: root
QRecall 2012-02-14 15:38:51 NSFileCreationDate: 2011-08-10 04:30:34 +0000
QRecall 2012-02-14 15:38:51 NSFilePosixPermissions: 493
QRecall 2012-02-14 15:38:51 NSFileType: NSFileTypeDirectory
QRecall 2012-02-14 15:38:51 NSFileGroupOwnerAccountName: admin
QRecall 2012-02-14 15:38:51 NSFileReferenceCount: 56
QRecall 2012-02-14 15:38:51 NSFileModificationDate: 2012-01-31 16:01:52 +0000
James Bucanek wrote:First, please send a diagnostic report. I'd like to look at the whole log.
since prior to 1.2.0(58) it wasn't possible to have a pre-authorized helper installed in a home folder that was on another volume.
The second, far more serious, problem is that your scheduler is the wrong version.
My guess is that you pre-authorized QRecall to use administrative privileges at some point in the past, and then selected the option to run actions when you are logged out.
Note that in this situation QRecall should have informed you that it needed to install the scheduler;
To fix this:
...
- Reauthorize QRecall.
James Bucanek wrote:Let's do a manual uninstall and try again:
- Trash the ~/Library/Application Support/QRecall folder
- Trash any QRecall* items in ~/Library/Services
- Trash any com.qrecall.* items in ~/Library/LaunchAgents
- Trash the /Library/Application Support/QRecall folder
- Trash any com.qrecall.* items in /Library/LaunchAgents and /Library/LaunchDaemons
- Restart.
Launch QRecall. It should ask for authorization to reinstall itself.
Afterwards, please send another diagnostic report.
James Bucanek wrote:Download and install QRecall 1.2.0(60) alpha and let me know if that fixes things for you.
Johannes wrote:But it installed the helpers in the user's Library folder only.
I was not asked to authorize
nor could I do it manually from the preferences pane.
When I try the installer, it tries (and fails) to create the folder /Library/Application Support/QRecall.
I've sent a diagnostic report.
James Bucanek wrote:Third time's the charm.