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Beta Version » Automatic update to 2.0b8 fails

Author: Steve Mayer
9 years ago
After getting the Sparkle update notification, I tried twice to perform the update, but each time, the result was as logged here: 

7/15/15 06:02:15.483 QRecall[38723]: Sparkle: ===== QRecall.app =====

7/15/15 06:02:15.487 QRecall[38723]: Sparkle: Extracting /Users/SMAYER/Library/Caches/com.qrecall.client/Sparkle/QRecall 2.0.0.8 1/QRecall_2.0.0b8_update.dmg as a DMG

7/15/15 06:02:17.000 kernel[0]: hfs: mounted QRecall_2.0.0b8_update on device disk4s1

7/15/15 06:02:17.076 mds[85]: (Volume.Normal:2464) volume:0x7f84ea8d5000 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/F8A2E3EE-E3DA-4FED-91BE-AA49EEC1117F

7/15/15 06:02:18.082 QRecall[38723]: Sparkle: copyItemAtPath:/Volumes/F8A2E3EE-E3DA-4FED-91BE-AA49EEC1117F/QRecall.app toPath:/Users/SMAYER/Library/Caches/com.qrecall.client/Sparkle/QRecall 2.0.0.8 1/QRecall.app

7/15/15 06:02:21.474 mdworker[38483]: (ImportBailout.Error:1325) Asked to exit for Diskarb

7/15/15 06:02:21.475 mdworker[38519]: (ImportBailout.Error:1325) Asked to exit for Diskarb

7/15/15 06:02:21.476 mdworker32[38493]: (ImportBailout.Error:1325) Asked to exit for Diskarb

7/15/15 06:02:21.476 mdworker[38543]: (ImportBailout.Error:1325) Asked to exit for Diskarb

7/15/15 06:02:21.478 mdworker[38518]: (ImportBailout.Error:1325) Asked to exit for Diskarb

7/15/15 06:02:21.479 mdworker[38520]: (ImportBailout.Error:1325) Asked to exit for Diskarb

7/15/15 06:02:21.480 mdworker[38542]: (ImportBailout.Error:1325) Asked to exit for Diskarb

7/15/15 06:02:21.000 kernel[0]: hfs: unmount initiated on QRecall_2.0.0b8_update on device disk4s1

7/15/15 06:02:21.000 kernel[0]: ZFS: Device removal detected: 'disk4'

7/15/15 06:02:21.000 kernel[0]: ZFS: Device removal detected: 'disk4s1'

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93

7/15/15 06:02:27.553 QRecall[38723]: *** setObjectForKey: object cannot be nil (key: _NSTaskExecutablePath)

7/15/15 06:02:27.555 QRecall[38723]: (

	0   CoreFoundation                      0x00007fff9bbce03c __exceptionPreprocess + 172

	1   libobjc.A.dylib                     0x00007fff99ab076e objc_exception_throw + 43

	2   CoreFoundation                      0x00007fff9bab4c66 -[__NSDictionaryM setObject:forKey:] + 1174

	3   Foundation                          0x00007fff8ec91132 +[NSTask launchedTaskWithLaunchPath:arguments:] + 155

	4   Sparkle                             0x0000000107fcd258 -[SUBasicUpdateDriver installWithToolAndRelaunch:displayingUserInterface:] + 3886

	5   Sparkle                             0x0000000107fddc73 -[SUUIBasedUpdateDriver installWithToolAndRelaunch:] + 403

	6   libsystem_trace.dylib               0x00007fff9b5b4cd7 _os_activity_initiate + 75

	7   AppKit                              0x00007fff90273eb1 -[NSApplication sendAction:to:from:] + 452

	8   AppKit                              0x00007fff90289946 -[NSControl sendAction:to:] + 86

	9   AppKit                              0x00007fff90289862 __26-[NSCell _sendActionFrom:]_block_invoke + 131

	10  libsystem_trace.dylib               0x00007fff9b5b4cd7 _os_activity_initiate + 75

	11  AppKit                              0x00007fff902897bf -[NSCell _sendActionFrom:] + 144

	12  libsystem_trace.dylib               0x00007fff9b5b4cd7 _os_activity_initiate + 75

	13  AppKit                              0x00007fff90287cb3 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2821

	14  AppKit                              0x00007fff902e034f -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 770

	15  AppKit                              0x00007fff90286366 -[NSControl mouseDown:] + 714

	16  AppKit                              0x00007fff907f02dc -[NSWindow _reallySendEvent:isDelayedEvent:] + 14125

	17  AppKit                              0x00007fff9017fc86 -[NSWindow sendEvent:] + 470

	18  AppKit                              0x00007fff9017c212 -[NSApplication sendEvent:] + 2504

	19  AppKit                              0x00007fff900a5b68 -[NSApplication run] + 711

	20  AppKit                              0x00007fff90022244 NSApplicationMain + 1832

	21  QRecall                             0x0000000107cd7704 QRecall + 5892

)

7/15/15 06:02:30.000 kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (1)

7/15/15 06:02:54.096 QRecall Monitor[38707]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid


The end result is that the update appears to hang and upon launching QRecall, I'm still at 2.0b7.

Thanks,


Author: James Bucanek
9 years ago
Steve,

Yes, this is a known issue (as was noted in the release notes ).

If QRecall encounters an error while trying to update itself:

  • Download the latest beta from http://www.qrecall.com/download/

  • Open the disk image

  • Run the Install QRecall application

    • But thanks for the console log anyway. We're still trying to figure out why Sparkle—which has always been a remarkably reliable piece of software—is failing.

    Author: Steve Mayer
    9 years ago
    Ahh.. thanks. I misread the notes. I thought that you said if you couldn't get Sparkle working, you would post a manual link. When I saw the Sparkle dialog, my assumption was that you got it working.

    Sorry about that.




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