Backup fails on cloned HD

I recently upgraded the hard drive in my laptop. The backups are now failing with an odd error. The Mac is up to date (10.6.4) using QRecall Version 1.2.0(

beta (1.2.0.

. The upgraded HD was cloned from the old one.

I opened the archive manually and tried to re-index it and the following logs were the result.

Thoughts?


2010-09-08 22:00:40.051 -0400 #debug# -[RepositoryPackage close] /Volumes/MBP/thraxisp.quanta [2.734023.4920.70]

2010-09-08 22:00:40.066 -0400 #debug# -[DataHash closeNegativeHashMap] negative map too big to write; size 134217728 (16777216 bytes), hash size 1024 (12288 bytes) [2.734023.4920.71]

2010-09-08 22:00:40.073 -0400 Failure Problem closing archive [2.734023.4920.72]

2010-09-08 22:00:40.073 -0400 Details cannot close file [2.734023.4920.72.1]

2010-09-08 22:00:40.073 -0400 #debug# IO exception [2.734023.4920.72.1.1]

2010-09-08 22:00:40.073 -0400 Details Path: /Volumes/MBP/thraxisp.quanta/hash.index [2.734023.4920.72.1.2]

2010-09-08 22:00:40.073 -0400 #debug# API: FSCloseFork [2.734023.4920.72.1.3]

2010-09-08 22:00:40.073 -0400 #debug# OSErr: -50 [2.734023.4920.72.1.4]

2010-09-08 22:00:40.073 -0400 #debug# Class: CarbonFile [2.734023.4920.72.1.5]

2010-09-08 22:00:40.073 -0400 #debug# backtrace [2.734023.4920.72.1.6]

2010-09-08 22:00:40.073 -0400 #debug# 0x00007fff881fdca6: 0x00007fff881fdc10 __exceptionPreprocess (/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation@0x00007fff8814d000) [2.734023.4920.72.1.6.1]

2010-09-08 22:00:40.074 -0400 #debug# 0x00007fff83ac90f3: 0x00007fff83ac90c6 objc_exception_throw (/usr/lib/libobjc.A.dylib@0x00007fff83abf000) [2.734023.4920.72.1.6.2]

2010-09-08 22:00:40.074 -0400 #debug# 0x00007fff88255999: 0x00007fff88255990 -[NSException raise] (/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation@0x00007fff8814d000) [2.734023.4920.72.1.6.3]

2010-09-08 22:00:40.074 -0400 #debug# 0x0000000100082006: 0x0000000000000000 unknown (/Applications/QRecall.app/Contents/Resources/QRecallHelper@0x0000000100000000) [2.734023.4920.72.1.6.4]

2010-09-08 22:00:40.074 -0400 #debug# 0x000000010003f60f: 0x0000000000000000 unknown (/Applications/QRecall.app/Contents/Resources/QRecallHelper@0x0000000100000000) [2.734023.4920.72.1.6.5]

2010-09-08 22:00:40.074 -0400 #debug# 0x000000010002d075: 0x0000000000000000 unknown (/Applications/QRecall.app/Contents/Resources/QRecallHelper@0x0000000100000000) [2.734023.4920.72.1.6.6]

2010-09-08 22:00:40.074 -0400 #debug# 0x0000000100020fff: 0x0000000000000000 unknown (/Applications/QRecall.app/Contents/Resources/QRecallHelper@0x0000000100000000) [2.734023.4920.72.1.6.7]

2010-09-08 22:00:40.074 -0400 #debug# 0x000000010005e0c0: 0x0000000000000000 unknown (/Applications/QRecall.app/Contents/Resources/QRecallHelper@0x0000000100000000) [2.734023.4920.72.1.6.8]

2010-09-08 22:00:40.074 -0400 #debug# 0x0000000100011947: 0x0000000000000000 unknown (/Applications/QRecall.app/Contents/Resources/QRecallHelper@0x0000000100000000) [2.734023.4920.72.1.6.9]

2010-09-08 22:00:40.074 -0400 #debug# 0x0000000100015d3c: 0x0000000000000000 unknown (/Applications/QRecall.app/Contents/Resources/QRecallHelper@0x0000000100000000) [2.734023.4920.72.1.6.10]

2010-09-08 22:00:40.075 -0400 #debug# 0x00007fff885e1e8d: 0x00007fff885e18f8 __NSThread__main__ (/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation@0x00007fff885d1000) [2.734023.4920.72.1.6.11]

2010-09-08 22:00:40.075 -0400 #debug# 0x00007fff808f3456: 0x00007fff808f330b _pthread_start (/usr/lib/libSystem.B.dylib@0x00007fff808b9000) [2.734023.4920.72.1.6.12]

2010-09-08 22:00:40.075 -0400 #debug# 0x00007fff808f3309: 0x00007fff808f32fc thread_start (/usr/lib/libSystem.B.dylib@0x00007fff808b9000) [2.734023.4920.72.1.6.13]

2010-09-08 22:00:40.075 -0400 Failure Failed [2.734023.4920.73]

2010-09-08 22:00:40.075 -0400 Details cannot zero hash [2.734023.4920.73.1]

2010-09-08 22:00:40.075 -0400 #debug# IO exception [2.734023.4920.73.1.1]

2010-09-08 22:00:40.075 -0400 Details Pos: 56 [2.734023.4920.73.1.2]

2010-09-08 22:00:40.075 -0400 #debug# Class: CarbonFile [2.734023.4920.73.1.3]

2010-09-08 22:00:40.075 -0400 Details File: /Volumes/MBP/thraxisp.quanta/hash.index [2.734023.4920.73.1.4]

2010-09-08 22:00:40.075 -0400 #debug# API: FSWriteFork [2.734023.4920.73.1.5]

2010-09-08 22:00:40.075 -0400 #debug# OSErr: -36 [2.734023.4920.73.1.6]

2010-09-08 22:00:40.075 -0400 Details Length: 12288 [2.734023.4920.73.1.7]

2010-09-08 22:00:40.075 -0400 #debug# backtrace [2.734023.4920.73.1.8]

2010-09-08 22:00:40.075 -0400 #debug# 0x00007fff881fdca6: 0x00007fff881fdc10 __exceptionPreprocess (/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation@0x00007fff8814d000) [2.734023.4920.73.1.8.1]

2010-09-08 22:00:40.075 -0400 #debug# 0x00007fff83ac90f3: 0x00007fff83ac90c6 objc_exception_throw (/usr/lib/libobjc.A.dylib@0x00007fff83abf000) [2.734023.4920.73.1.8.2]

2010-09-08 22:00:40.076 -0400 #debug# 0x00007fff88255999: 0x00007fff88255990 -[NSException raise] (/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation@0x00007fff8814d000) [2.734023.4920.73.1.8.3]

2010-09-08 22:00:40.076 -0400 #debug# 0x00000001000322d2: 0x0000000000000000 unknown (/Applications/QRecall.app/Contents/Resources/QRecallHelper@0x0000000100000000) [2.734023.4920.73.1.8.4]

2010-09-08 22:00:40.076 -0400 #debug# 0x000000010005f704: 0x0000000000000000 unknown (/Applications/QRecall.app/Contents/Resources/QRecallHelper@0x0000000100000000) [2.734023.4920.73.1.8.5]

2010-09-08 22:00:40.076 -0400 #debug# 0x000000010005dfea: 0x0000000000000000 unknown (/Applications/QRecall.app/Contents/Resources/QRecallHelper@0x0000000100000000) [2.734023.4920.73.1.8.6]

2010-09-08 22:00:40.076 -0400 #debug# 0x0000000100011947: 0x0000000000000000 unknown (/Applications/QRecall.app/Contents/Resources/QRecallHelper@0x0000000100000000) [2.734023.4920.73.1.8.7]

2010-09-08 22:00:40.076 -0400 #debug# 0x0000000100015d3c: 0x0000000000000000 unknown (/Applications/QRecall.app/Contents/Resources/QRecallHelper@0x0000000100000000) [2.734023.4920.73.1.8.8]

2010-09-08 22:00:40.076 -0400 #debug# 0x00007fff885e1e8d: 0x00007fff885e18f8 __NSThread__main__ (/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation@0x00007fff885d1000) [2.734023.4920.73.1.8.9]

2010-09-08 22:00:40.076 -0400 #debug# 0x00007fff808f3456: 0x00007fff808f330b _pthread_start (/usr/lib/libSystem.B.dylib@0x00007fff808b9000) [2.734023.4920.73.1.8.10]

2010-09-08 22:00:40.076 -0400 #debug# 0x00007fff808f3309: 0x00007fff808f32fc thread_start (/usr/lib/libSystem.B.dylib@0x00007fff808b9000) [2.734023.4920.73.1.8.11]

2010-09-08 22:00:40.078 -0400 #debug# caught exception [2.734023.4920.74]

2010-09-08 22:00:40.078 -0400 Details cannot zero hash [2.734023.4920.74.1]

2010-09-08 22:00:40.079 -0400 #debug# IO exception [2.734023.4920.74.1.1]

2010-09-08 22:00:40.079 -0400 #debug# OSErr: -36 [2.734023.4920.74.1.2]

2010-09-08 22:00:40.079 -0400 Details Length: 12288 [2.734023.4920.74.1.3]

2010-09-08 22:00:40.079 -0400 Subrosa .Command: reindex [2.734023.4920.74.1.4]

2010-09-08 22:00:40.079 -0400 Details File: /Volumes/MBP/thraxisp.quanta/hash.index [2.734023.4920.74.1.5]

2010-09-08 22:00:40.079 -0400 #debug# API: FSWriteFork [2.734023.4920.74.1.6]

2010-09-08 22:00:40.079 -0400 Details Pos: 56 [2.734023.4920.74.1.7]

2010-09-08 22:00:40.079 -0400 #debug# Class: CarbonFile [2.734023.4920.74.1.8]

2010-09-08 22:00:40.079 -0400 #debug# backtrace [2.734023.4920.74.1.9]

2010-09-08 22:00:40.079 -0400 #debug# 0x00007fff881fdca6: 0x00007fff881fdc10 __exceptionPreprocess (/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation@0x00007fff8814d000) [2.734023.4920.74.1.9.1]

2010-09-08 22:00:40.079 -0400 #debug# 0x00007fff83ac90f3: 0x00007fff83ac90c6 objc_exception_throw (/usr/lib/libobjc.A.dylib@0x00007fff83abf000) [2.734023.4920.74.1.9.2]

2010-09-08 22:00:40.079 -0400 #debug# 0x00007fff88255999: 0x00007fff88255990 -[NSException raise] (/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation@0x00007fff8814d000) [2.734023.4920.74.1.9.3]

2010-09-08 22:00:40.080 -0400 #debug# 0x00000001000322d2: 0x0000000000000000 unknown (/Applications/QRecall.app/Contents/Resources/QRecallHelper@0x0000000100000000) [2.734023.4920.74.1.9.4]

2010-09-08 22:00:40.080 -0400 #debug# 0x000000010005f704: 0x0000000000000000 unknown (/Applications/QRecall.app/Contents/Resources/QRecallHelper@0x0000000100000000) [2.734023.4920.74.1.9.5]

2010-09-08 22:00:40.080 -0400 #debug# 0x000000010005dfea: 0x0000000000000000 unknown (/Applications/QRecall.app/Contents/Resources/QRecallHelper@0x0000000100000000) [2.734023.4920.74.1.9.6]

2010-09-08 22:00:40.080 -0400 #debug# 0x0000000100011947: 0x0000000000000000 unknown (/Applications/QRecall.app/Contents/Resources/QRecallHelper@0x0000000100000000) [2.734023.4920.74.1.9.7]

2010-09-08 22:00:40.080 -0400 #debug# 0x0000000100015d3c: 0x0000000000000000 unknown (/Applications/QRecall.app/Contents/Resources/QRecallHelper@0x0000000100000000) [2.734023.4920.74.1.9.8]

2010-09-08 22:00:40.080 -0400 #debug# 0x00007fff885e1e8d: 0x00007fff885e18f8 __NSThread__main__ (/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation@0x00007fff885d1000) [2.734023.4920.74.1.9.9]

2010-09-08 22:00:40.080 -0400 #debug# 0x00007fff808f3456: 0x00007fff808f330b _pthread_start (/usr/lib/libSystem.B.dylib@0x00007fff808b9000) [2.734023.4920.74.1.9.10]

2010-09-08 22:00:40.080 -0400 #debug# 0x00007fff808f3309: 0x00007fff808f32fc thread_start (/usr/lib/libSystem.B.dylib@0x00007fff808b9000) [2.734023.4920.74.1.9.11]

2010-09-08 22:00:40.080 -0400         Reindex failed [2.734023.4920.75]

2010-09-08 22:00:40.080 -0400         A network or disk error was encountered. [2.734023.4920.75.1]

2010-09-08 22:00:40.087 -0400 #debug# IOPMAssertionRelease(300) [2.734023.4920.76]

2010-09-08 22:00:40.088 -0400 ------- Reindex incomplete (02:21) [2.734023.4920.77]

2010-09-08 22:00:40.088 -0400 #debug# stopped [2.734023.4920.78]

2010-09-08 22:00:40.089 -0400 #debug# command returned exception [1.734023.4592.104]

2010-09-08 22:00:40.089 -0400 Details cannot zero hash [1.734023.4592.104.1]

2010-09-08 22:00:40.089 -0400 #debug# IO exception [1.734023.4592.104.1.1]

2010-09-08 22:00:40.089 -0400 #debug# OSErr: -36 [1.734023.4592.104.1.2]

2010-09-08 22:00:40.089 -0400 Details Length: 12288 [1.734023.4592.104.1.3]

2010-09-08 22:00:40.089 -0400 Subrosa .Command: reindex [1.734023.4592.104.1.4]

2010-09-08 22:00:40.090 -0400 Details File: /Volumes/MBP/thraxisp.quanta/hash.index [1.734023.4592.104.1.5]

2010-09-08 22:00:40.090 -0400 #debug# API: FSWriteFork [1.734023.4592.104.1.6]

2010-09-08 22:00:40.090 -0400 Details Pos: 56 [1.734023.4592.104.1.7]

2010-09-08 22:00:40.090 -0400 Subrosa .LogLine: 2.734023.4920 [1.734023.4592.104.1.8]

2010-09-08 22:00:40.090 -0400 #debug# Class: CarbonFile [1.734023.4592.104.1.9]

2010-09-08 22:00:46.088 -0400 #debug# ReindexCommand has no listeners, terminating process [2.734023.4920.79]

2010-09-08 22:00:48.089 -0400 #debug# +[StringPool dumpStats] 0 strings, 0 queries, 0 intermediate string objects [2.734023.4920.80]

2010-09-08 22:00:48.089 -0400 #debug# +[StringPool dumpStats] 0 strings with multiple refs (0 unused), 0 external refs, 0 characters [2.734023.4920.81]

2010-09-08 22:14:27.701 -0400 #debug# -[RepositoryPackage close] /Volumes/MBP/thraxisp.quanta [1.734023.4592.105]

Glenn Henshaw wrote:I recently upgraded the hard drive in my laptop. The backups are now failing with an odd error. The Mac is up to date (10.6.4) using QRecall Version 1.2.0(8) beta (1.2.0.8). The upgraded HD was cloned from the old one.

I opened the archive manually and tried to re-index it and the following logs were the result.

Thoughts?

I can't tell you much beyond the fact that QRecall was trying to write a file and the operating system returning an I/O error (ioErr, -36):


2010-09-08 22:00:40.075 -0400 Details File: /Volumes/MBP/thraxisp.quanta/hash.index

2010-09-08 22:00:40.075 -0400 #debug# API: FSWriteFork

2010-09-08 22:00:40.075 -0400 #debug# OSErr: -36

What would cause your brand new drive to start returning I/O errors is a bit puzzling. Although I'm not sure which drive is new, your internal startup drive or the external drive a /Volumes/MBP? If it's the internal drive that was upgraded, that this could cause your external drive to start returning I/O errors is equally bizarre.

You also have a mysterious -50 (invalid parameter) error recorded in the log, which also doesn't make much sense, although I've seen both of these errors caused by corrupted volume structures.

The backup target (/Volumes/MBP/) is a drive mounted on an Airport Express. I've tried accessing it by both wired and wireless connections with the same result.

I'll try attaching it directly when I get the chance.

Glenn Henshaw wrote:The backup target (/Volumes/MBP/) is a drive mounted on an Airport Express.

When you attach it directly, first run Disk Utility and verify/repair the volume. If there's any problems found, repair the QRecall archive.

Also, restart the Airport Express before reattaching the drive.

I have verified the drive and it is fine, but it filled up on the last backup.

I am trying to recover the archive now.