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Automatic update to 2.0b8 fails RSS feed
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Author Message
Steve Mayer


Joined: Oct 25, 2008
Messages: 70
Offline
After getting the Sparkle update notification, I tried twice to perform the update, but each time, the result was as logged here:

7/15/15 06:02:15.483 QRecall[38723]: Sparkle: ===== QRecall.app =====

7/15/15 06:02:15.487 QRecall[38723]: Sparkle: Extracting /Users/SMAYER/Library/Caches/com.qrecall.client/Sparkle/QRecall 2.0.0.8 1/QRecall_2.0.0b8_update.dmg as a DMG
7/15/15 06:02:17.000 kernel[0]: hfs: mounted QRecall_2.0.0b8_update on device disk4s1
7/15/15 06:02:17.076 mds[85]: (Volume.Normal:2464) volume:0x7f84ea8d5000 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/F8A2E3EE-E3DA-4FED-91BE-AA49EEC1117F
7/15/15 06:02:18.082 QRecall[38723]: Sparkle: copyItemAtPath:/Volumes/F8A2E3EE-E3DA-4FED-91BE-AA49EEC1117F/QRecall.app toPath:/Users/SMAYER/Library/Caches/com.qrecall.client/Sparkle/QRecall 2.0.0.8 1/QRecall.app
7/15/15 06:02:21.474 mdworker[38483]: (ImportBailout.Error:1325) Asked to exit for Diskarb
7/15/15 06:02:21.475 mdworker[38519]: (ImportBailout.Error:1325) Asked to exit for Diskarb
7/15/15 06:02:21.476 mdworker32[38493]: (ImportBailout.Error:1325) Asked to exit for Diskarb
7/15/15 06:02:21.476 mdworker[38543]: (ImportBailout.Error:1325) Asked to exit for Diskarb
7/15/15 06:02:21.478 mdworker[38518]: (ImportBailout.Error:1325) Asked to exit for Diskarb
7/15/15 06:02:21.479 mdworker[38520]: (ImportBailout.Error:1325) Asked to exit for Diskarb
7/15/15 06:02:21.480 mdworker[38542]: (ImportBailout.Error:1325) Asked to exit for Diskarb
7/15/15 06:02:21.000 kernel[0]: hfs: unmount initiated on QRecall_2.0.0b8_update on device disk4s1
7/15/15 06:02:21.000 kernel[0]: ZFS: Device removal detected: 'disk4'
7/15/15 06:02:21.000 kernel[0]: ZFS: Device removal detected: 'disk4s1'
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.000 kernel[0]: QRecall[38723] Unable to quarantine: 93
7/15/15 06:02:27.553 QRecall[38723]: *** setObjectForKey: object cannot be nil (key: _NSTaskExecutablePath)
7/15/15 06:02:27.555 QRecall[38723]: (
0 CoreFoundation 0x00007fff9bbce03c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff99ab076e objc_exception_throw + 43
2 CoreFoundation 0x00007fff9bab4c66 -[__NSDictionaryM setObject:forKey:] + 1174
3 Foundation 0x00007fff8ec91132 +[NSTask launchedTaskWithLaunchPath:arguments:] + 155
4 Sparkle 0x0000000107fcd258 -[SUBasicUpdateDriver installWithToolAndRelaunch:displayingUserInterface:] + 3886
5 Sparkle 0x0000000107fddc73 -[SUUIBasedUpdateDriver installWithToolAndRelaunch:] + 403
6 libsystem_trace.dylib 0x00007fff9b5b4cd7 _os_activity_initiate + 75
7 AppKit 0x00007fff90273eb1 -[NSApplication sendAction:to:from:] + 452
8 AppKit 0x00007fff90289946 -[NSControl sendAction:to:] + 86
9 AppKit 0x00007fff90289862 __26-[NSCell _sendActionFrom:]_block_invoke + 131
10 libsystem_trace.dylib 0x00007fff9b5b4cd7 _os_activity_initiate + 75
11 AppKit 0x00007fff902897bf -[NSCell _sendActionFrom:] + 144
12 libsystem_trace.dylib 0x00007fff9b5b4cd7 _os_activity_initiate + 75
13 AppKit 0x00007fff90287cb3 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2821
14 AppKit 0x00007fff902e034f -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 770
15 AppKit 0x00007fff90286366 -[NSControl mouseDown:] + 714
16 AppKit 0x00007fff907f02dc -[NSWindow _reallySendEvent:isDelayedEvent:] + 14125
17 AppKit 0x00007fff9017fc86 -[NSWindow sendEvent:] + 470
18 AppKit 0x00007fff9017c212 -[NSApplication sendEvent:] + 2504
19 AppKit 0x00007fff900a5b68 -[NSApplication run] + 711
20 AppKit 0x00007fff90022244 NSApplicationMain + 1832
21 QRecall 0x0000000107cd7704 QRecall + 5892
)
7/15/15 06:02:30.000 kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (1)
7/15/15 06:02:54.096 QRecall Monitor[38707]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid


The end result is that the update appears to hang and upon launching QRecall, I'm still at 2.0b7.

Thanks,

James Bucanek


Joined: Feb 14, 2007
Messages: 1572
Offline
Steve,

Yes, this is a known issue (as was noted in the release notes ).

If QRecall encounters an error while trying to update itself:

  • Download the latest beta from http://www.qrecall.com/download/

  • Open the disk image

  • Run the Install QRecall application

  • But thanks for the console log anyway. We're still trying to figure out why Sparkle—which has always been a remarkably reliable piece of software—is failing.

    - QRecall Development -
    [Email]
    Steve Mayer


    Joined: Oct 25, 2008
    Messages: 70
    Offline
    Ahh.. thanks. I misread the notes. I thought that you said if you couldn't get Sparkle working, you would post a manual link. When I saw the Sparkle dialog, my assumption was that you got it working.

    Sorry about that.
     
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