Cody, You are not alone. On a few systems, QRecall can't delete the old (1.2) QRecallService.service plugin in your ~/Library/Services folder. If that's that case, it's an easy fix:
Quit QRecall
Open your ~/Library/Services folder (in the finder hold down the Option key and choose Go > Library)
Trash the QRecallService.service plugin
Launch QRecall again That should allow QRecall to install the latest plugin, and the Capture Preferences service should then become available. If you continue to have issues, send a diagnostic report.
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