QRecall on High Sierra?

General » QRecall on High Sierra?

Author: David Ramsey
7 years ago

I'm trying to run QRecall on a test system running the High Sierra beta. No matter which of the temporary identity keys I use, QRecall won't capture, saying that I need a valid identity key for capture operations. However, QRecall preferences also notes that I have a valid, temporary identity key.

Does QRecall simply not work with APFS or High Sierra (yet) or am I doing something wrong?

Author: James Bucanek
7 years ago

First, try simply restarting your system.

There's a (now) long standing bug in macOS where an updated preference settings belonging to one process (the QRecall application) can't be read by another process (the QRecallHelper tool).

If that's the problem, a simple restart will usually break the deadlock.

Author: David Ramsey
7 years ago

That does in fact seem to have been the problem. It's disappointing that it still exists in High Sierra...

Author: nayara verma
6 years ago

thanks