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QRecall on High Sierra?  XML
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David Ramsey



Joined: 05-May-12 08:46
Messages: 48
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I'm trying to run QRecall on a test system running the High Sierra beta. No matter which of the temporary identity keys I use, QRecall won't capture, saying that I need a valid identity key for capture operations. However, QRecall preferences also notes that I have a valid, temporary identity key.

Does QRecall simply not work with APFS or High Sierra (yet) or am I doing something wrong?
James Bucanek



Joined: 14-Feb-07 10:05
Messages: 1546
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First, try simply restarting your system.

There's a (now) long standing bug in macOS where an updated preference settings belonging to one process (the QRecall application) can't be read by another process (the QRecallHelper tool).

If that's the problem, a simple restart will usually break the deadlock.

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David Ramsey



Joined: 05-May-12 08:46
Messages: 48
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That does in fact seem to have been the problem. It's disappointing that it still exists in High Sierra...
nayara verma



Joined: 11-May-18 05:28
Messages: 1
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thanks
 
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