Matthias Kallweit wrote:The log says: Cannot open file, permissions error (on file open), Permissions 0x0004
QRecall needs the ownership and permissions necessary to access the files in archive package (like any document).
This is complicated when the archive is on a shared volume. I suggest turning the "Ignore ownership and permission" option on for a volume that's going to be used for QRecall archives, especially one being accessed by more than one user.
If you don't have this option on the volume, make sure all of the users accessing the QRecall archive log into the networked volume using the same account.
If you're still stuck, send a diagnostic report (QRecall application > Help > Send Report).